Support Area

If you're a current client

Your primary channel is your project workspace (WhatsApp group, email, or the collaboration tool defined in your statement of work). That's where we handle day‑to‑day updates, technical decisions, incidents, and delivery timelines.

If you're exploring Goobo Labs

Not a client yet, but want to work together? Share a short overview of your idea, constraints, and timeline using the contact page or email info@goobolabs.so. We usually respond within one business day.

If you're using our open‑source projects

For bugs, feature requests, or questions about one of our OSS projects, open an issue on the relevant repository under github.com/goobolabs. Include version, environment, and clear steps to reproduce.

If you found a security issue

Please see our Security page for how to report vulnerabilities responsibly. It includes the right contact, what details to include, and what you can expect from our response.

Docs & policies

For the fine print, see our Terms & Conditions and Privacy Policy. They explain how we work, how we handle data, and what you can expect when you use our services.